FedEx International is trying its best to stop some of its competitors using the French comma, which is now standard for most quotation systems.
The company is using the company-wide system to make sure it can offer the most economical, reliable service, spokeswoman Jessica Smith said in an email.
It’s the first time the company has adopted a similar system for other services, such as delivery and packaging, and it’s an attempt to ensure it has more flexibility when dealing with customer service calls and other requests, she added.
The French comma is used to separate commas and periods from semicolons.
In the United States, some punctuation marks have been replaced with an ellipsis to emphasize the point.
For example, the ellipses were replaced with asterisks in the 2008 Presidential race to make it clear the candidates were being honest.
But FedEx is using a more formal system.
The semicolon has also been replaced by a colon to indicate an end of a sentence.
The change has allowed FedEx to keep the French commas but to make the punctuation more clear.
Smith said FedEx has “significant” use of the semicolondes and ellipsises.
FedEx is also using a system that allows the use of punctuation to indicate a period that is an optional extra, rather than being mandatory.
For instance, FedEx would indicate that a quotation was completed by saying “sent.”
In this way, it is possible to indicate that an extra quotation could have been completed by stating “received,” according to Smith.
Smith said the company is also “actively considering changes” to its quotation system.